Contact Information for Narragansett Bay Insurance Company - NBIC


Contact Us

Narragansett Bay Insurance Company can be reached by calling 1-800-343-3375.

Regular business hours:

  • Monday - Friday: 8:30 AM - 4:30 PM

File a Claim Online

You will need to provide:

  • Your NBIC Policy Number
  • Insured last name
  • A valid phone number
  • A valid email address

Report Claim by Phone

Contact us directly at:

1 (800) 343-3375 (option 2, then 1)

Claim Reporting Hotline: Report a “New” claim by calling 1-800-343-3375 (option 2, then 1). Agents may fax the ACORD form to 401-721-0700 or via e-mail at .

For an Existing Claim Inquiry

For information about an existing claim, please call us at (800)343-3375 (option 2, then option 2). You may also e-mail us at: or fax (401)721-0700. Please be sure to include your name, claim number, or policy number, and preferred contact information on all correspondence you submit to the company.

Policy Cancellation and/or Changes: Please contact your agent for assistance on cancellations and changes to your policy.

Mortgage Information and/or Changes: To request a change of mortgagee, loan number(s) or proof of coverage (declaration page), please contact your agent.

Online Payment: You may pay your bill online by clicking Make a Payment. We accept Visa or MasterCard credit or debit cards, personal checks. For assistance on making a payment online or resetting your online payment password, please call 1-800-343-3375 (option 3) during regular business hours: Monday - Friday: 8:30 AM - 4:30 PM.

"Very timely response with accommodating scheduling. Great telephone and email communications."

Westerly, RI
  • © 2020 Narragansett Bay, v3.0